Domains not listing on Hosting Services > Domains

Discussion in 'Parallels Plesk Panel 10.x for Linux Problems, Suggested Fixes, and How-To' started by JamesKn, Apr 23, 2012.

  1. JamesKn

    JamesKn New Member

    Messages:
    2
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    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

    GenuineIntel, Intel(R) Xeon(R)CPU X3440 @ 2.53GHz
    Parallels Plesk Panel v10.4.4_build1013111102.18 os_CentOS 5
    Linux 2.6.18-308.4.1.el5

    PROBLEM DESCRIPTION

    No domains are listed in the 'Hosting Services > Domains' page (/admin/domain/list?context=domains).

    STEPS TO REPRODUCE

    Clicked on the Domains link to view domains. Also have tried logging out and back in. Still no domains.

    ACTUAL RESULT

    No domains listed on this page. Instead, the following message is display.

    "This is where you view information on all domain names registered in the system. You can also view a subscription or a webspace that contains a certain domain in Control Panel. To add a domain for a new customer, create a customer account first. To add a domain for hosting your own website, create your own subscription first."

    There are domains registered in the system and previously did show.

    EXPECTED RESULT

    Domains page would display domains listed in the system.


    ANY ADDITIONAL INFORMATION

    This problem occurred from a fresh install. Domains had been listing fine. I am unsure what actions occurred between when the domains listed properly and when they did not. I had been experimenting with setting up domains under resellers, customers, and 'my webspaces.' Some domains were re-setup several times. The domains page appeared to list fine until my final setup, where-in now all domains that were previously under resellers, webspaces, or test customer accounts were reassigned to their intended customer accounts.


    Looking forward to getting this helpful page fixed. Thanks!


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  2. IgorG

    IgorG Parallels Team

    Messages:
    16,111
  3. JamesKn

    JamesKn New Member

    Messages:
    2
    Succinct and helpful. Good show, chaps! Thank you.

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