Moving Forward: Parallels Business Automation Standard 4.2

Discussion in 'News & Announcements' started by vbatraev, Nov 30, 2011.

  1. vbatraev

    vbatraev Parallels Team

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    346
    Dear Partners,

    During the last year we have released two major versions and several updates for PBAS.
    As before, we put many improvements that you said were important into these releases such as better integration with other Parallels products, IPv6 support, additional services, new billing and ecommerce features, such as consolidated invoices and payment method tokenization.

    We can see that the majority of PBAS customers are upgrading to the latest version and are giving us positive feedback about their experience with new functionality.

    So we move forward and work very hard on delivering the next major release (PBAS 4.2), which should bring even more value to you and help you grow.
    The next release will be focused on improving customer experience dramatically, because as we can hear from you, this is the most important thing.

    This basically means improvements in two areas:
    - Online Store we redesign purchase wizard, make single-step checkout with minimized amount of clicks and information entered. Switch to new dynamic framework utilizing Ajax technology with improved performance.
    - Customer Control Panel unified sexy style, very easy navigation, improved user scenarios and better performance.
    As you see, the focus will be around making customer experience as easy and straightforward as possible (hiding all the complexity and optimizing UI for day-to-day operations).

    I will post detailed information about PBAS 4.2 improvements later in this thread.

    Your feedback would be highly appreciated, so dont hesitate to post your suggestions on this forum or contact me directly at: vbatraev@parallels.com.

    Sincerely yours,
    Victor Batraev
    PBAS Program Manager
    Parallels
  2. JuergenW

    JuergenW New Member

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    9
    Together with the planned Kayako 4 support this really sounds great! When can we expect PBAS 4.2?
  3. vbatraev

    vbatraev Parallels Team

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    346
    It should be released in Q1 2012.
  4. scardus01

    scardus01 New Member

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    29
    Hi Victor,

    Since PBAS 4.2 was discussed at the Parallels Summit, I'm wondering if you have any v4.2 and/or roadmap information available to Partners that were unable to attend?

    Thanks in advance,
    Sean
  5. vbatraev

    vbatraev Parallels Team

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    346
    You may check new CP interface here:

    http://dev.myhspc.com/cp
    user: qq@qq.qq
    pass: qqqqqq

    It's not 100% finished/tested yet. Icons, html on some screens will be updated.
    Latest PBAS 4.2 nightly build is installed on the server. And I will keep it up-to-date.

    Key changes are:
    - Layout is changed to "Plesk like" style.
    Double navigation was removed. Only top tabs are left.
    - Skin was changed to new "unified" one.
    New unified skin will be used in PBAS, future versions of Plesk and other Parallels products.
    - New "Home" tab with service and billing information, quick access links.
    - Affiliate programs management.
    From CP customers may join affiliate campaigns, track sales/commission, request money from provider.
    - Easy switch between subscriptions.
    - Some performance improvements.
    ...

    We are also working on CP customization guide with examples how to:
    - add/delete tabs
    - add/delete sections to "Home" tab
    - add/delete/modify elements on other screens
    - modify html templates
    - add elements to the left and to the right on the main frame (e.g. some banners)

    Feel free to post a feedback here or send it at vbatraev@parallels.com
  6. scardus01

    scardus01 New Member

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    29
    Hi Victor,

    Thanks for the demo, it's much appreciated! Is that Plesk 11 we can see on the "test1" subscription?

    Sean
  7. vbatraev

    vbatraev Parallels Team

    Messages:
    346
    No, it's Plesk 10.4.4 with Azure theme installed.
    Plesk themes: http://www.parallels.com/products/plesk/themes/

    Styles for Plesk 11 and PBAS 4.2 should be identical. For 10.4.4 it a little bit differ.
  8. PaulC

    PaulC Product Expert

    Messages:
    1,479
    Victor,

    We are using Plesk 9.5.4 integrated within PBAS for our shared hosting (Plesk Clients).

    The Demo looks good, but how will the interface be handled in PBAS 4.2 for Plesk 9.5? The tabs at the top match up with how the Plesk 10/11 interfaces function, but that differs from 9.5

    Many thanks,
    Paul
  9. vbatraev

    vbatraev Parallels Team

    Messages:
    346
    Hi Paul,

    I will connect Plesk 9.5 node to this demo set tomorrow.
  10. vbatraev

    vbatraev Parallels Team

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    346
    Plesk 9.5 node is connected.
    Plesk Client subscription is created for the customer.
  11. PaulC

    PaulC Product Expert

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    1,479
    Victor,

    Thank you - it looks like it integrates nicely with that version, at least until we are fully using Plesk 10/11.

    I know it would be possible to remove the "Setup" tab in code, but can we have an option in the PCC for this? Our clients wouldnt need to reset the password.

    On the subject of the PCC - is this still organised in the same way as versions up to 4.1?

    Many thanks,
    Paul
  12. vbatraev

    vbatraev Parallels Team

    Messages:
    346
    Paul,

    PCC design will not be changed.
    There will be no option in PCC to show/hide "Setup" tab, but it will be possible to hide it by means of customization.
  13. philippe henneau

    philippe henneau New Member

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    64
    what is the release date?
  14. vbatraev

    vbatraev Parallels Team

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    346
    We are targeting to the mid of April.
  15. vbatraev

    vbatraev Parallels Team

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    346
    Access to provider CP

    Access to provider panel:

    http://dev.myhspc.com/hspc/pcc
    user: demo@dev.myhspc.com
    pass: provider

    New functionality available for review:
    Changes in hosting plans management:
    - Now it's possible to enable several OSes in PVC hosting plan
    - Billable and Non-billable resources were merged - now it's possible to bill for any resource
    - "Show in CP"/"Show in Store" controls were added for resources in hosting plan - you can build unique packages, hide resources from store to simplify purchase process
    Old Non-billable resources are hidden by default from both CP and store.
    - "Hosting Plan Resources" tab was added to "Billing Director > Product Manager > Hosting Plans". On this screen you can customize resources names and descriptions
    - Show in CP"/"Show in Store" controls were added for applications

    New "Fixed amount" type of promotions is available.
    A promotion can be configured in Billing Director > Discount Manager > Promotions.
    Its functionality is similar to old "Percent Discount" promotion plug-in.

    New affiliate programs can be managed from Marketing Director > Campaign Manager.
  16. pinai

    pinai New Member

    Messages:
    3
    Hello Victor,

    This features could be interesting

    – It could be great if the customer could see into its own control panel (home) which subscriptions or domains will expire in the next x days even with a button for ´renew now´, as other panels.
    We don´t know if we can make this via API, if we can we code this there could be no problem.

    - Information: It would be interesting that we could put somewhere in the panel our own ads on various matters, for example a maintenance service announcement, or simply a banner about any product we want to promote, located where customers will see faster when they log in into his panel, for example at the bottom of the panel

    - Massive changes: For example, a customer, which has many domains could massively change the DNS servers to multiple domains at once, or the subscription which it belongs, this makes a big difference to the supplier, which sometimes we must be doing it manually or directly managing them over the database

    – Include, in the Help and Support site, the Parallels Power Panel Guide.

    - Now we can configurate a new vps hosting plan with several SO's (Centos, debian, etc), buy, why the customer can not reinstall his vps in other SO that the original?, we have customers asking this each day, they order a vps with debian, buy later he want change to centos, and now he must to cancel his vps and order a new one

    Kind Regards,
  17. PaulC

    PaulC Product Expert

    Messages:
    1,479
    Hello Victor,

    Thank you for the update on the PCC above.

    The ability to hide resources in the Store and CP looks a good addition, thank you.

    One thing we would have hoped is that the Mass Mailer WYSIWYG would be fixed in Google Chrome. Right now it is only usable in IE or Firefox. The request to fix this was made some time ago and so I'd hope it would be fixed in this version. The request ID for this is PBAS-26534.

    We see alot of confusion about what the client believes the "All My Domains" section relates to. I think splitting that under the heading of "Views" may help that.

    In general, PBAS 4.2 is looking a good improvement on what we already have.

    Many thanks,
    Paul
  18. vbatraev

    vbatraev Parallels Team

    Messages:
    346
    Request submitted.

    Yes, it will be possible using customization.
    Examples will be provided in SDK.

    Request submitted.

    You can customize any screen in Control Panel including "Help and Support" one.
    Using customization you may not only add a link to Parallels Power Panel Guide, but also put some additional information and FAQ.

    Request submitted.


    We will try to include these requests into PBAS 4.2 updates.
  19. pinai

    pinai New Member

    Messages:
    3
    Hello Víctor,

    Plesk 9.5 node are not available, we are interesting in see the integration of plesk 9 and pba 4.2

    Thanks
  20. vbatraev

    vbatraev Parallels Team

    Messages:
    346
    Parallels Business Automation Standard 4.2 release will be postponed in order to further enhance PBAS security features.
    We are expecting 4.2 GA in Q2. I will post expected release date later in this thread.
    We recommend all our Partners powered by Parallels Business Automation Standard upgrade to PBAS 4.1.6 and upgrade OS of PBAS server to either CentOs 5.x or RHEL 5.x to be ready for upgrade to 4.2.

    For instruction how to upgrade OS of PBA-S Server please refer to: http://kb.parallels.com/en/2126
    For upgrade from PBAS 4.1.x please refer to: http://kb.parallels.com/en/111764
    For upgrade from older versions please refer to: http://kb.parallels.com/en/2043

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