Plesk 10 to Plesk 10 migration connection error

Discussion in 'Parallels Plesk Panel 10.x for Windows Problems, Suggested Fixes, and How-To' started by Kenan, Feb 8, 2012.

  1. Kenan

    Kenan New Member

    Messages:
    34
    Hello,

    We have been use Plesk 10.4.4 on our Windows server. We bought a new Windows server and we would like to transfer our customers, domains and reseller to new server. We would like use same plesk (10.4.4) and installed now on new server but we have the following an error and could not fixed;

    "Connection to host is not available or migration agent is not running on the source host."

    We tried to migration but we have this error. We read all informatioın about it in Plesk migration guide but did not work.

    Thanks, best regards.
  2. IgorG

    IgorG Parallels Team

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    16,528
  3. Kenan

    Kenan New Member

    Messages:
    34
    Hi Igor,

    I did you sad but not work. It's the same error. I thought that about firewall or firewall rules?

    If i send you our server login information, could you look configuration?

    Thanks
  4. IgorG

    IgorG Parallels Team

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    16,528
  5. Kenan

    Kenan New Member

    Messages:
    34
    Hi again Igor,

    I tried allthings from that article but not work. Somethings goes wrong, i couldn't find a solution. It gets same error.

    I don't know what will i do. Please help more.

    Thanks...
  6. IgorG

    IgorG Parallels Team

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    16,528
  7. Kenan

    Kenan New Member

    Messages:
    34
    Hi Igor,

    I check with detailed investigation that article and read logs. There is some informations in the log files like below;

    3600: Debug 10/02/2012 15:42:58.379 : Start migrmng execution in --deploy-scout mode
    3600: Debug 10/02/2012 15:42:58.379 : arguments: (--deploy-scout --host= --login=Administrator --password= --session-path=C:\Program Files\Parallels\Plesk\PMM\msessions\2012021015425816 --dumps-dir=C:\temp\2012021015425816 --system-type=windows )
    3600: Debug 10/02/2012 15:42:58.410 : Try to deploy scout to: tcp://212.68.46.180:6489/WinAgentURI
    3600: Debug 10/02/2012 15:42:58.410 : migrmng::DeployScout begin (systemType = Windows)
    3600: Debug 10/02/2012 15:42:58.410 : Versionned migration manager is not found (10.4.4). Try to obtain common migration manager
    3600: Debug 10/02/2012 15:42:58.410 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:C:\Program Files\Parallels\Plesk\PMM\Migration\MailMsgMigrMng.dll
    3600: Debug 10/02/2012 15:42:58.426 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:C:\Program Files\Parallels\Plesk\PMM\Migration\PsaMigrMng90.dll
    3600: Debug 10/02/2012 15:42:58.426 : PsaMigrMng90::Load begin (workDirectory=C:\Program Files\Parallels\Plesk\PMM\Migration, configName=2012021015425816)
    3600: Debug 10/02/2012 15:42:58.426 : PsaMigrMng90::Load successfully finished
    3600: Debug 10/02/2012 15:42:58.426 : Migration manager loaded
    3600: Debug 10/02/2012 15:42:58.426 : PsaMigrMng90::DeployScout begin (hostName=212.68.46.180)
    3600: Info 10/02/2012 15:42:58.426 : CrossSysAgent::DeployScout SystemType=(Windows) URI=(tcp://212.68.46.180:6489/WinAgentURI)
    3600: Info 10/02/2012 15:42:58.426 : CrossSysAgent::deployScoutToWindowsHost Try to deploy scout to remote Windows host (212.68.46.180)
    3600: Debug 10/02/2012 15:42:58.426 : Connect to remote host
    3600: Debug 10/02/2012 15:42:58.956 : CrossSysAgent::deployScoutToWindowsHost Unable to deploy scout to remote Windows host (212.68.46.180). MigratorException (ForeignMigratorCore.WinAgentIsNotRunningException ---> System.Runtime.Remoting.RemotingException: Requested Service not found

    Server stack trace:
    at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at ForeignMigratorCore.ICredentialsChecker.checkCredentials(String user, String password)
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    --- End of inner exception stack trace ---
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)) rethrown
    3600: Debug 10/02/2012 15:42:58.956 : DeployScout :: Exception ( MigratorException )
    3600: Debug 10/02/2012 15:42:58.956 : ForeignMigratorCore.WinAgentIsNotRunningException ---> System.Runtime.Remoting.RemotingException: Requested Service not found

    Server stack trace:
    at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)

    Exception rethrown at [0]:
    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
    at ForeignMigratorCore.ICredentialsChecker.checkCredentials(String user, String password)
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    --- End of inner exception stack trace ---
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    at CrossSysAgentSup.CrossSysAgent.DeployScout(ConnectionParameters connParams)
    at PsaMigrMng90.MigrMng90.DeployScout(ConnectionParameters connParams)
    at migrmng.App.deployScout(ConnectionParameters connParams, Boolean removeConfigDir)
    at migrmng.App.Main(String[] args)
    3600: Debug 10/02/2012 15:42:58.956 : Saving result...
    3600: Debug 10/02/2012 15:42:58.956 : migrmng exits with code 12
    3600: Debug 10/02/2012 15:42:59.019 : Unload domain.


    Do you think what it means? Thanks
    Last edited by a moderator: Feb 13, 2012
  8. IgorG

    IgorG Parallels Team

    Messages:
    16,528
    The main reason is

    Seems host 212.68.46.180 is not available or Migration Agent is not correctly installed there. Check it.
  9. Kenan

    Kenan New Member

    Messages:
    34
    Hi Igor,

    I do everything true and i checked many times all you said. But i cant connect source server. Please help me, i have to migrate all account this weekend.

    Thanks
  10. IgorG

    IgorG Parallels Team

    Messages:
    16,528
  11. UfukArt

    UfukArt New Member

    Messages:
    2
    I tried everything of this article;
    http://kb.parallels.com/en/1432
    and everything is is ok.
    But giving same error;
  12. xterso

    xterso New Member

    Messages:
    15

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