pva agent installation failure - [ERROR] Unsupported Linux distribution

Discussion in 'Performance Questions' started by SiddharthD, Feb 10, 2012.

  1. SiddharthD

    SiddharthD New Member

    Messages:
    7
    Hi,

    I installed PVC 4.7 on a hardware node. Now i'm trying to install PVA agent on it and facing the error mentioned in the subject line. Here are the steps i followed:

    # wget http://download.pa.parallels.com/pv...x86_64/pva_agent-linux-x86_64-4.6-1777.tar.gz

    Please note: although the agent version no. says 4.6.3, http://www.parallels.com/products/pvc/download/ (parallels virtual automation download) section says this is the version to use for PVC 4.7.

    After downloading, i run:

    # tar xzf pva_agent-linux-x86_64-4.6-1777.tar.gz
    # cd pva_agent

    # ./pva-setup --verbose --install --components "PVA Agent for Virtuozzo"
    Using log file '/var/log/pva/setup/12.02.10_23.01.07_pva-setup.log'
    # pva-setup 4.6-258
    Using local files located at '/root/virtuozzo/pva_agent/'
    [ERROR] Unsupported Linux distribution.
    PVA 4.6 can be installed on RHEL 3, RHEL 4, RHEL 5, RHEL 6, CentOS 3, CentOS 4, CentOS 5, SLES9, SLES 10, SLES11 only.

    # cat /etc/redhat-release
    CentOS release 6.2 (Final)

    So, although i have a supported OS, the installation fails with the above error.

    Any help would be appreciated.

    --
    TIA,
    siddharth.
  2. SiddharthD

    SiddharthD New Member

    Messages:
    7
    i just looked carefully at the output and realized that centos 6 isn't in the list, though RHEL 6 is. any ideas?
  3. MakcyD

    MakcyD Parallels Team

    Messages:
    66

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